N E W   Y O R K   C I T Y

The Health Equity and
Access to Care Project

Join a FOCUS GROUP project on Health Equity and Access to Care (HEAC) in NYC

You are eligible if you:

  • Live in New York City
  • Accessed, or tried to access, healthcare in the past year at a hospital for yourself or someone close to you
  • Are enrolled in private insurance (insurance through an employer, union, or the New York State of Health Exchange) or Medicaid
  • Are 18 years or older
  • Are able to speak English (focus groups in other languages will be held during the next study phase)
If eligible, you will be invited to join a 2-hour online (Zoom) focus group to discuss experiences accessing healthcare services in NYC for yourself or someone close to you. Focus groups are held on weekdays, weekends, and with evening options; participants without video conferencing can be accommodated onsite. All participants will receive $50 following the focus group study as a token of appreciation for their time.

The HEAC Project is an exciting collaboration with the NYC Department of Health and Mental Hygiene which seeks to better understand New Yorkers’ experiences accessing healthcare in hospitals in New York City (NYC).


The goal is to share the results with the health department to inform NYC healthcare recommendations to better serve all New Yorkers. They see this very much in line with their recent declaration of racism as a public health crisis.


We are conducting focus groups on New Yorkers’ experiences accessing health care; we’re particularly interested in racial, ethnic and health insurance status differences. Participants will receive $50 after the focus group to thank them for their time.


The FGs are 7 days a week – with morning, afternoon and evening slots – to be as convenient as possible for a wide range of New Yorkers.


Email HEAC@sph.cuny.edu

This study was approved by the City University of New York (CUNY) Institutional Review Board (protocol #2022-0401-PHHP)